Privacy Policy

A COMMITMENT TO SAFEGUARD CUSTOMER DATA

Naturita Health Solutions Private Limited provides importance to your data privacy by securing personal information. This privacy policy provides information on why we collect the data, how we protect your personal data and how the collected information is used.


WHY DO WE COLLECT USER INFORMATION?

Naturita collects the user data for direct marketing of our product offers, discounts, and services.


HOW DO WE USE THE INFORMATION WE COLLECT?

We use the collected information for sending newsletters, offers and product promotions. Your email ids will be hidden from other customers while sending promotional emails. Naturita and its subsidiaries will not release or exploit the user information in any manner.


PROTECTION OF CUSTOMER DATA

Naturita stores the customer information in the secured database which will not be disclosed to any third party agencies or individual users without the prior permission from the customers. Naturita may share the client data with its subsidiaries for introducing product offers, discounts and promoting the product or services.


CUSTOMER COMMUNICATION

We reach the customers with promotional emails or information emails which you can opt out by unsubscribing our mailer. If you have any queries or clarifications, you can contact our customer executive at contact@naturita.com


POLICY CHANGE

The above policy is subject to change and the changes we made will be updated periodically in the website; all user registrations made in Naturita to the privacy policy.


Privacy Policy

  • Due to the nature of our products (sanitary pads), we do not accept returns unless the product received is damaged or defective.
  • In case of damaged or defective products, you must notify us within 7 days of receipt. We will arrange for a replacement or refund after reviewing your claim.
  • Refunds, if applicable, will be processed within 7-10 working days.

Shipping Policy

  • We ship products across India. Shipping charges may apply depending on the order value and delivery location.
  • Estimated delivery times are provided at checkout and may vary by region. While we strive to ensure timely delivery, delays can occur due to unforeseen circumstances (e.g., natural disasters, strikes).
  • You are responsible for providing accurate delivery information.

If the Order has still not been delivered in the stipulated time.

Please drop an email at contact@Naturita.com and The team will sort it out for you.